Pre Sales Engineer, Radiance LED and Projection

We are seeking a solution-oriented individual who continuously looks for innovative and efficient new ways to improve both customer experience and our brand value proposition.

The ability to create and nurture excellent professional relationships, both internally and with our network of partners, will be essential and self-discipline will be required in order to prioritise your workload efficiently.

Initial focus of the role will be on the Radiance LED product series, where Digital Projection sees the greatest opportunity for incremental business and is therefore building a structure to support this opportunity. You will be contributing towards increasing sales of our complete LED product portfolio within our focus vertical markets.

Responsibilities will include, but are not limited to:

  • Maximising conversion of sales enquiries to orders, through enhancements to the company’s pre-sales technical abilities.
  • Contribution to the creation of sales tools, such as a calculators and step-by-step guides to facilitate greater knowledge within the sales team and channel partners, thus reducing dependency on resources from HQ.
  • Overseeing the development of an effective software tool and system to define LED Wall solutions, comprising of relevant components and environmental needs.
  • Assisting in the creation of a solutions offering to our partners for the LED family of products to ensure successful installations and happy customers.
  • Establishment and maintenance of an intuitive technical knowledgebase, covering in-depth product information for our internal technical and sales teams.
  • Establishing and maintaining a technical knowledgebase to be available to our partners. This should cover not only extended product information, but also associated third-party products.
  • Assisting Marketing in the preparation of events, such as trade shows and relevant product marketing materials.
  • Supporting the sales team with customer demonstrations and tests, both within our own demonstration facilities and at customer sites.
  • Proposing innovative ideas to continuously improve our ability to provide first-class technical sales services.


General Conditions and Requirements

The post will report directly to the Technical Operations Manager. Fluent communication skills in English (both written and oral) are prerequisites. The successful candidate will have excellent communication skills to facilitate strong working relationships with key stakeholders, both within and outside of the company.

Person Profile

Requirements and Qualifications Measurement
Good basic level of education including Maths and English.

It is likely that the candidate will possess an engineering degree, however we are open to applicants who can demonstrate equivalent experience, relevant skills or qualifications.

Qualification certificate


Significant industry experience in LED and Projection and technical experience of working in the audio and video or media industry, with relevant products.

Organisation of tasks.

Handling several different priorities at the same time.

Creation of databases and associated search functions.

Research and summarising of information.

Demonstrable experience of working in customer-facing roles.

CV or letter of application and Questions at interview


Skills and Abilities  
Fluent in written and spoken English.

Mathematical ability to create customer friendly tools.

Ability to put forward ideas for innovation in defining or improving products and how to present them together with an eye for detail.

Excellent communication skills including the ability to communicate technical information about our products.

Ability to use computer graphics tools such as CAD or similar design tools is preferable.

Ability to develop trust with internal and external customers.

Excellent time management skills.

Examples of being a strong team player.

Positive and happy attitude and a will to always go the extra mile for the customer.

Ability to organise and participate in International trade shows.

Enthusiasm and flair for AV.

Examples at interview







What we can offer you

The Digital Projection EMEA team is enjoying a period of exceptional growth and as such offers excellent development and career progression opportunities for the right candidate. We offer a challenging and rewarding working environment, dynamic and fast paced with a close-knit team of like-minded professionals. We strive for the perfect balance of profit, professionalism and fun in everything that we do. We work hard and socialise together. We enjoy the successes and share the pain as a team. Digital Projection has been at the cutting-edge of display technology since we created the world’s first 3-chip DLP projector almost three decades ago. Recent innovations and our ever-strong ambition to lead have set us on an exceptionally strong growth trajectory. We offer 25 days’ holiday (plus bank holidays), a competitive salary, contributory pension scheme and life assurance cover. This role is likely to involve some international travel. Where necessary, training will be provided to facilitate some of the above responsibilities.