Authorized Dealers and Consultants can now download the "All Things DP" guide from the log-in portals on our website.
Consultants and authorized Digital Projection dealers for Home Cinema and Commercial AV seeking a guide to the Who, What and How of DP's US operations now have access to a comprehensive resource. Entitled "All Things DP," DP contacts with login access to either the dealer or consultant portals can download the guide immediately by logging in. We put great effort in creating this resource, so we hope it becomes a heavily utilized information resource for our dealer network.
Within the guide you'll find a breakdown of the different departments within DP US, the personnel within each department, and who to contact with different questions and requirements. Also outlined are key website resources, as well as instructions on how to submit a PO to DP US, how to track a service ticket, and much more.
This document is continuously updated, so remember to check the log-in portal regularly to download the most current version. When a new update is released, a new date will be posted in the link name. If there is anything you'd like to see added to the guide, please send your suggestions to firstname.lastname@example.org. This is yet another way DP is striving to offer the best customer service experience imaginable.